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Shipping times vary based on your location and the product type:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Custom Design Orders: Additional 2-3 days for processing
• International Orders: 10-14 business days

You'll receive a tracking number as soon as your order ships. For custom designs, please allow extra time for the design approval process.

We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Custom designed items are non-returnable unless there's a printing error on our part.

Return Process:

1. Initiate your return through your account page or contact us
2. Print the return label we provide
3. Package the item securely and attach the label
4. Drop off at any authorized shipping location
5. Refunds are processed within 5-7 business days of receipt

You can track your order in several ways:

• Account Dashboard: Log into your account and go to "My Orders"
• Email: Click the tracking link in your shipping confirmation email
• Order Lookup: Use your order number and email on our tracking page

If you're having trouble tracking your order or it seems delayed, please contact our support team with your order number.

Order Modifications: You can modify your order within 1 hour of placing it by contacting our support team. After that, modifications may not be possible as we begin processing immediately.

Order Cancellations: You can cancel standard orders within 12 hours of placement. Custom design orders cannot be cancelled once the design process has begun (typically within 2 hours of order placement).

To request a modification or cancellation, please contact us immediately with your order number.

We accept the following payment methods:

• Visa, Mastercard, American Express, Discover
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• ThreadCraft Gift Cards

All payments are processed securely using 256-bit SSL encryption. We never store your complete payment information on our servers.

Our custom designer allows you to create unique t-shirts in just a few steps:

1. Choose your t-shirt style, color, and size
2. Upload your own artwork or choose from our design library
3. Position and resize your design using our alignment tools
4. Add text with custom fonts, colors, and effects
5. Preview your design on a 3D t-shirt mockup
6. Add to cart and checkout

Once you place your order, our design team reviews it for print quality and sends you a proof within 24 hours for approval before printing.